Emotional Intelligence Training
Emotional intelligence describes the ability to understand one’s own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concepts of Emotional Intelligence have been around since at least the 1900’s, but the term was first introduced by Wayne Payne in 1985.
Overview
As a result of the growing acknowledgement by professionals of the importance and relevance of emotions to work outcomes, emotional intelligence has gained momentum and this course will enable you take full advantage of it.
COURSE OBJECTIVES:
Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy | Understand, use and manage your emotions | Verbally communicate with others | Successfully communicate with others in a non-verbal manner | Identify the benefits of emotional intelligence | Relate emotional intelligence to the workplace | Balance optimism and pessimism
100% Online
10 PDUs Available
Relevant Skills
Professional Support
What you will learn in this course
- What is Emotional Intelligence?
- Skills in Emotional Intelligence
- Verbal Communication Skills
- Non-Verbal Communication Skills
- Module Five: The Marketing Mix
- Tools to Regulate Your Emotions
- Gaining Control
- Business Practices
- Making an Impact
- Practical Case Study (Available for Facilitator Assisted Mode Only)
Course Features
Downloadable Training resources
Gain access to downloadable training materials
Assessments
Get access to practice questions that will help solidify your knowledge
Videos
Engage with quality explanatory videos
Chat Forum
Join fellow professionals in discussing ideas and views on relevant topics
Professional Development Units
Get PDUs and CDUs to maintain your PMI and IIBA professional credentials
Capstone Activity
Crystalize your knowledge with a real capstone project
Certificate
Share your achievement with your friends, family and colleagues
100% Online
Learn from anywhere at your own convivence
30 Days Access
Learn and relearn at your own pace within 30 days
Unlock 30% discount today, use this code “grow-with-us” at checkout
Online Self paced
Learn from the comfort of your home or office-
Learn relevant skills at the comfort of your home or office
Facilitator Assisted
Learn from the comfort of your home or office-
Get more from this course with a capstone activity reviewed by a live facilitator